Privacy Statement
Last Updated: December 2024
At BestSeat360, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your data when you visit our website (bestseat360.com), use our Multiview streaming services, or interact with our platforms.
1. Information We Collect
We may collect:
- Personal Information: Name, email address, payment details, and account credentials when you register, subscribe, or purchase access.
- Usage Data: IP address, browser type, device information, pages visited, time and duration of use, and streaming interactions.
- Streaming & Viewing Data: Camera angles viewed, replay usage, and event preferences (anonymized where possible).
- Cookies & Tracking: We use cookies and similar technologies to enhance user experience, analyze trends, and deliver personalized content.
2. How We Use Your Information
We use your data to:
- Provide, maintain, and improve our services (including real-time Multiview and VR experiences)
- Process payments and manage subscriptions
- Communicate with you (e.g., service updates, support, marketing with your consent)
- Analyze usage to enhance performance and user experience
- Comply with legal obligations and protect our rights
3. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service providers (e.g., cloud hosting, payment processors, analytics partners) who are bound by strict confidentiality
- Broadcasters or event partners only as necessary to deliver the service
- Authorities when required by law
4. Data Security
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Object to certain processing activities
- Lodge a complaint with your local data protection authority
To exercise these rights, contact us at privacy@bestseat360.tv.
6. International Data Transfers
As a global service, your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
7. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect data from children.
8. Changes to This Privacy Statement
We may update this statement from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have any questions about this Privacy Statement, please contact:
BestSeat360 aligns with industry standards for streaming platforms, including GDPR, CCPA, and similar regulations applicable to our operations. We are committed to transparency and responsible data practices.